Croatia Airlines

CROATIA AIRLINES (OU831)

Basic information

History, fleet:

Croatia Airlines Ltd. is the state-owned flag carrier airline of Croatia. Its headquarters are in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Franjo Tuđman Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance

Fleet

Currently Croatia Airlines fleet consists of 12 aircraft:

- 4 Airbus A319

- 2 Airbus A320

- 6 Dash 8 Q-400

Online check-in is from St. Petersburg

NO

From St. Petersburg standard check-in at the airport 2 hours before departure

Luggage

Hand Luggage:

economy class: one piece up to 8 kg, dimensions 55x40x20

business class 2 pieces 8 kg, dimensions 55X40X20

* In exceptional cases, depending on the type of aircraft, the permitted carry-on baggage may be limited to 1 piece and for business class passengers

Standard Luggage:

Croatia Airlines passengers are entitled to free baggage on domestic and international flights according to this table:

Maximum sum of three dimensions of each piece 158cm

When you purchase a FlyEasy ticket at our office, you can purchase an additional piece of Luggage. 1st piece of Luggage costs 50 euros, each next - 90 euros.

Special equipment:

Skis, snowboard are included in the free baggage allowance up to 23 kg, not higher than 158c, if more – you can purchase it at our office: one way 65 euros for 1 piece of Luggage

Animals in the cabin:

This service is subject to availability, confirmation in the booking and payment are required. One passenger can have only one animal on board. Weight-up to 8 kg with the cage, the size of the cage 55x40x20 cm.

Within booking and ticketing at our office, this service costs 65 euros one way.

This is the passenger’s responsibility to have the necessary documents for the carriage of the animal.

Exception: in Air Nostrum (Air Nostrum), which is leased by Croatia Airlines, the maximum allowable Luggage size is 45x35x25 cm

Special service:

If this service is not requested at the time of booking, please inform airline at least 24 hours prior to departure

Contact center (e-mail: contact@croatiaairlines.hr )

Meals on Board:

Business class

Snacks, cold and hot dishes- it depends on the time of day and the time of the flight. Large selection of drinks-juices, wine, beer, coffee, tea…

Economy class

On international flights-warm croissants and sandwiches for breakfast, snack for lunch and a variety of drinks.

Liquid on Board:

Only small quantities of liquids Packed in separate containers with a maximum capacity of 100 milliliters are allowed in hand Luggage. All containers should be placed in one transparent, resealable plastic bag with a volume not more than one liter per passenger

Loyalty program:

MILES&MORE Lufthansa

Airline partners:

Star Alliance

GSA contacts in Russia:

Russia

GRM Russia, Ltd

Bolshaya Sadovaya str., build 10, apartment 3 (room V)//office 20

123001, Moscow

Tel.: +7 495 981-14-00

E-mail: ou.mow@grm-russia.com

Necessary documentation for the passenger to travel

The passenger is solely responsible for obtaining information about the current rules of entry and exit and the presence of the necessary documents. GRM is not responsible for this. It is also the responsibility of the passenger to obtain all necessary travel documents and visas for themselves and their children and to comply with all requirements of the countries of departure, destination or transit. Of course, this provision also applies to our rules and regulations.

Travel documents and visas must be valid for the duration of your trip, including during breaks in travel. We assume no responsibility in this regard, in particular we are not obliged to verify the validity of documents. GRM is also not responsible for the consequences of the passenger's failure to submit the necessary documents or violation of regulations or instructions.